1. **Exchanges Period:**
- Exchanges are accepted within 2 days of delivery.
- The items must be in new, unused condition.

2. **Process:**
- Exchanges are facilitated for items received damaged or in an incorrect size.
- To initiate an exchange, contact us and provide proof photos of the products.
- Exchanges are only applicable for items purchased directly from our website.
- Unused items in original packaging are eligible for exchange.

3. **Conditions Applicable for Exchange:**
- Exchange on orders placed during sales or with coupons/discounts is chargeable.
- Shades and accessories ordered are non-exchangeable.
- If the received size matches the order but doesn't fit, exchange is chargeable.
- If the reason for exchange is the buyer no longer wanting the item, exchange is chargeable.

4. **Cancellations:**
- Contact us if you wish to cancel your order.
- If the order has already shipped, cancellation may not be possible.

5. **Refunds:**
- Refunds are not offered; only exchanges are available.